Last Updated: January 2026

Betworks Privacy Policy — your data is safe with us.

Betworks treats the protection of members' personal data and payment information as its highest priority. This policy clearly explains what data we collect, why we collect it, how it is stored, and what rights you have.

Betworks Security Index
Encryption
98%
Data Privacy
100%
Payment Security
99%
Account Security
97%
Third-Party Sharing
0%

0% third-party sharing — your data is never sold.

Your privacy is our responsibility. Betworks never sells your personal data or shares it with third parties without your consent. Please read this policy in full.

Section 01

Introduction & Scope

This privacy policy applies to all services, mobile apps, and websites on the Betworks platform. By registering with or using Betworks, you are considered to have accepted the terms of this privacy policy.

Betworks operates under a Curaçao eGaming license and follows international data protection standards — in particular, the core principles of GDPR. We believe your data belongs to you. You may request to view, correct, or delete your information at any time.

This policy has been written in Bengali for the convenience of our members. In the event of a legal dispute, the English version shall prevail.

Section 02

What Information We Collect

Betworks collects three types of data — information you provide directly, data collected automatically, and information received through third parties.

Data Type Example Collection Methods Necessity
Identity InformationName, Date of Birth, NIDRegistration FormRequired
Contact InformationMobile, emailRegistration FormRequired
Payment InformationBKash Number, Bank DetailsPayment GatewayRequired
Activity DataBet history, login timeAutomaticPart of Service
Device InformationIP, Browser, OSAutomaticFor security
Cookie DataSession, PreferencesCookieOptional
  • Information provided during registration is stored directly in our system in encrypted form.
  • Financial information is stored on a separate, secured server during payment processing.
  • Device and IP information is used solely for security and fraud prevention purposes.
Section 03

Why data is collected

Betworks does not collect data without reason. Every piece of information has a specific purpose, and it is never used beyond that purpose.

Service Delivery

Core data is required for account creation, login, betting, and payment processing.

Identity Verification (KYC)

Identity verification is required to meet licensing conditions and prevent fraud. Betworks is legally obligated to carry this out.

Security & Fraud Prevention

Unusual activity is detected and prevented using device and IP information.

Personalized Experience

Game suggestions and promotions are shown based on your preferences — entirely optional.

Legal Compliance

Certain data must be retained by law to comply with Anti-Money Laundering (AML) regulations and licensing authority requirements.

Section 04

Data Retention & Period

Your data at Betworks is stored in encrypted form on cloud servers. These servers are hosted in international data centers and are subject to regular security audits.

  • All data is retained for as long as your account remains active.
  • Even after account closure, certain data may be retained for up to 5 years for legal compliance.
  • Transaction data is retained for 7 years in accordance with AML regulations.
  • Data is securely deleted once the retention period expires.
  • Server backups are retained for 30 days.

Upon a deletion request, all data will be removed except what is legally required to be retained.

Section 05

Data Sharing Policy

Betworks never sells your personal information. However, limited data may be shared in certain specific circumstances.

Betworks never: Selling data to advertisers, sharing with marketing companies, or sending data to social media platforms.

Limited cases where data may be shared:

  • Payment Processor: Minimum information required for bKash, Nagad, or bank transactions.
  • KYC verification partner: Information required for identity verification.
  • Law Enforcement: By court order or legal obligation.
  • Licensing Authority: When required by Curaçao eGaming regulatory authorities.
  • Game Providers: Only the session data necessary while you are actively playing.
Section 07

Payment Data Protection

Every transaction made via bKash, Nagad, Rocket, or bank transfer is stored on a separate, highly secured server. Betworks never stores your full payment details on its own servers — only the transaction reference and amount are retained.

  • Your bKash and Nagad PINs never reach Betworks servers.
  • All payments are encrypted to PCI DSS standards.
  • Access to payment information is restricted to authorized personnel only.
  • Suspicious transactions are detected automatically.
Section 08

Your Data Rights

You have full control over your personal information at Betworks. Your rights are outlined below.

Right to Access

You can view the information we hold about you at any time.

Right to Rectification

You may request corrections or updates to any inaccurate information.

Right to Erasure

You may request deletion of any data held beyond what is legally required.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Data Portability

You can export your data in a machine-readable format.

Withdrawal of Consent

You may withdraw consent given for optional data processing at any time.

To exercise your rights support@betworks.bet Send us an email. We typically respond within 30 business days.

Section 09

Minor Protection

Betworks is strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors.

Important: If you become aware that a minor is using Betworks, please contact us immediately. That account will be closed without delay.

Section 10

International Data Transfer

Betworks is an international platform. Your data may be stored on servers outside Bangladesh. Regardless of where it is stored, the same level of security standards applies.

  • International transfers are carried out in compliance with GDPR standards.
  • Encryption is maintained regardless of server location.
  • A security agreement is mandatory when using third-party servers.
Section 11

Privacy Policy Updates

Betworks may update this Privacy Policy as needed. You will be notified of significant changes via your registered email or a site announcement.

  • The date of any changes is always displayed at the top of the page.
  • You will be notified 7 days in advance of any significant changes.
  • Continued use of the site after an update is considered acceptance of the revised policy.
Section 12

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer.

Email
privacy@betworks.bet
Live Chat
24/7 Support
Response Time
Within 30 Business Days
Language
Bengali and English

Why Your Information Is Safe with Betworks

Maximum protection on both technical and policy fronts

256-Bit SSL Encryption

Every page and transaction on the site is protected with bank-grade encryption — no outside party can read it.

Two-Factor Authentication (2FA)

With 2FA enabled, no one can log in to your account even if your password is compromised. It's free on Betworks.

Never to Third Parties

Betworks never shares your data with advertisers or marketing companies. This is our firm commitment.

Minimal Data Collection

Only the data that is strictly necessary is collected. We do not request information beyond what is needed.

Automated Threat Detection

Betworks' security system automatically detects suspicious logins or transactions and alerts you immediately.

Regular Security Audits

Regular third-party penetration testing and security audits are conducted. Any vulnerabilities identified are resolved immediately.

FAQ

Betting & Payment Enquiries

Cricket betting markets at Betworks go well beyond just the match winner. Key markets include: Match Result (who wins), Toss Result, Total Runs in the First Innings, Top Run Scorer, Top Wicket Taker, Over/Under Runs, and Super Over possibility. T20 matches offer even more markets, such as Powerplay runs and number of sixes. In-play betting markets update continuously as the match progresses. All markets have a minimum bet of ৳100. For the full list of markets, visit the Sports Betting page.

The minimum deposit at Betworks is ৳500 via bKash, Nagad, and Rocket. Deposits below this amount are not currently accepted. For bank transfers, the minimum is ৳2,000. For crypto, the minimum is approximately $10 equivalent in USDT. There are no deposit fees — a full ৳500 will be credited to your wallet. New members can receive up to a 200% bonus on their first deposit, meaning a ৳500 deposit could earn an additional ৳1,000 in bonus funds. Full bonus terms are listed on the bonus page.

Start Today with Safe & Trusted Betworks

Your data stays safe — that's our promise. Sign up, deposit via bKash, and claim your 200% welcome bonus.

Data is never sold SSL Encrypted Curaçao Licensed
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